Return & Refund Policy

CuratedLuxeByRae

ALL SALES ARE FINAL

Thank you for shopping with CuratedLuxeByRae! We specialize in carefully curated, pre-loved luxury handbags, accessories, and other designer treasures.

Due to the unique nature of our inventory, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been processed, except where required by applicable law.

Pre-Loved & Vintage Items

Our inventory consists primarily of pre-owned, vintage, and previously loved luxury goods. These items may show signs of age, wear, or previous use.

We make every effort to provide accurate descriptions and photographs of each item's condition, including any noticeable imperfections.

By purchasing, you acknowledge that:

• Items are sold in their disclosed, pre-owned condition.
• Normal wear, aging, patina, and disclosed imperfections are expected.
• Product photographs and descriptions should be reviewed carefully before purchasing.
• Minor variations in color may occur due to lighting and screen settings.

Authenticity

CuratedLuxeByRae is committed to offering authentic luxury merchandise. We do not knowingly sell counterfeit goods.

If you believe an item you received is not authentic, please contact us promptly with your order number and supporting information so we can review your concern.

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.

Damaged, Incorrect, or Misrepresented Items

If your order arrives damaged, you receive an incorrect item, or the item materially differs from its description, please contact us within 48 hours of delivery whenever reasonably possible.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the item and packaging, when relevant

We will review the situation and determine the appropriate resolution in accordance with applicable law.

The 48-hour notification request does not limit any legal rights you may have.

Shipping & Delivery

Customers are responsible for reviewing their shipping information before completing checkout.

For missing, delayed, or damaged shipments, please contact us so we can assist with reviewing available carrier information and any applicable remedies.

Refunds

Refunds are not offered for buyer's remorse, changes of mind, or imperfections disclosed before purchase.

When a refund is required by applicable law or approved by CuratedLuxeByRae, it will generally be issued to the original payment method.

Consumer Rights

Nothing in this policy excludes, restricts, or limits any rights or remedies that cannot legally be waived, including rights relating to counterfeit merchandise, items not as described, or other violations of applicable consumer protection laws.

Contact Us

For questions or concerns about your order, please contact:

CuratedLuxeByRae

Email: curatedluxebyrae@gmail.com

Website: https://curatedluxebyrae.myshopify.com/

Thank you for supporting CuratedLuxeByRae and giving beautiful luxury pieces a new home!